05/11/2021

Pre-arrival extras

The desire to purchase during check-in
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The pre-arrival stage of the guest journey is filled with the desire to make sure their upcoming stay meets their expectations. To perhaps exceed them, we are developing pre-arrival extras where the hotel guest will be able to add champagne, flowers, or any other product/service with just a one-click to their room during the online check-in.

The items you choose to upsell will be configurable in AeroGuest Flow. We expect to launch this feature at the beginning of the next year with a 10% charge for every product sold.