Next level mobile hospitality

Digital payment execution through Adyen - the platform built to simplify and accelerate global payments.

Through our partnership with the advanced payment gateway Adyen, we offer global coverage and all popular payment methods hotel customers know and trust. 

Together we define next level mobile hospitality.

Payment in AeroGuest app

Tailored to the hotel industry

The Adyen platform enables merchants to accept payments in a single system, enabling revenue growth online, on mobile devices, and at the point of sale. Adyen is fully certified and there are no third party dependencies.

The platform is dedicated to the hotel industry facilitating card-on-file payments in case the guest doesn't show up, pre-authorizing the extras during check-in, the possibility of managing all terminals from one place, and making it easier for guests to split their dinner payments and tip the staff with pre-calculated amounts. 

Adyen makes one integration for all properties and regions, reporting where are the guests from and how often they've visited, tokenizing card data, and detecting guest language to let them choose the preferred currency.

Guest standing at reception

Lowest acquirer fee’s available… globally!

Through our 100% digitalization of guests we’re transforming all of your hotel check-in payments from old fashion over the counter terminal payments to touch free digital payments.

This is great for everyone, it’s much more convenient for your guests as they can now easily and quickly pay the hotel check-in outstanding from anywhere in the world, but also fantastic for your hotel as e-commerce payments are cheaper as well.

In-app payment

Security and limited liability

Both Adyen and AeroGuest are certified PCI compliant, all transactions are encrypted and all credit cards stored are encrypted, tokenized, and masked as well.

Plus, through Adyen we’ve built in fantastic support for enabling 3-D Secure on all payments. 3-D Secure is a great added security mechanism for your hotel as it shifts the liability from your hotel to the bank issuing the credit card.

This means that if the payment is later contested, it will be the bank that loses money and not your hotel. And you're able to set the specific amount limit for when 3-D Secure is required on a payment.

Winter garden at Landmark London

The Landmark London

Experience quintessential London charm in the sumptuous surroundings of this magnificent Grande Dame hotel. Discover a breath-taking oasis of luxury, sophistication and serenity. A truly enchanting hotel in the heart of the world’s finest city.

 

We connect to your existing tech-stack in order to provide next level mobile hospitality to your hotel guests.

Want to increase your hotel service and revenue?

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  • All integrations are free of charge

    We consider collaboration as a partnership. Integration with PMS's, mobile access, channel managers and payment gateways are done without any costs.

  • €1 per check-in

    Our shared goal is to transform all hotel guests to mobile guests. We charge €1 per guest using AeroGuest. Which enable the hotel with a range of new revenues.

  • Is the Choose Room feature optional for hotels?

    Yes. The unique Choose Room feature is optional for hotels. We highly recommend it as guests demand it.

  • Optional Feature: Re-Book and Direct Booking

    AeroGuest enables more direct booking and increased sign-up to your loyalty program. We charge 5-10% on direct bookings depending on Loyalty Program and Channel Manager.

  • Touch Free Check-in and out

    With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.

  • Optional Feature: Advanced Surcharging

    AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharge will automatically be applied to the digital guest and you'll save 70% of the credit card fee.

Nikolaj Kronborg - Partner & CCO
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Nikolai Kronborg