Advanced Mobile Hospitality and the Digital Key
An important part of the hotel check-in is the possibility to access the hotel room digitally through Mobile Access.
Our Mobile Access Partner Assa Abloy, covers all needs for door opening solutions and service for institutional and commercial customers, as well as for the residential market. The Group has the largest installed base of locks and access solutions in the world, with a large share of sales in the stable aftermarket.
Our Assa Abloy Integration
Today more than ever hotels understand that technology provides solutions that help make better decisions for growth, improved operations, and more importantly to provide safe and secure seamless guest experiences to their guests.
The ASSA ABLOY Group is the global leader in access solutions. Offering covers products and services related to openings, such as locks, doors, gates and entrance automation solutions. This also includes expertise in controlling identities with keys, cards, tags, mobile and biometric identity verification systems.
AeroGuest and ASSA ABLOY suit all sizes and types of hotels, providing an optimal guest experience and the best utilization of a hotel’s rooms, suites and meeting space infrastructure. Everyday, ASSA ABLOY helps billions of people experience a more open world through innovations that enable safe, secure and convenient access to physical and digital places. The Group has leading positions in most of Europe, North and South America, Asia and Oceania.
The Assa Abloy Digital Key
A plastic keycard can be expensive and considered non-environmental, and even be unsanitary to hand out to every guest staying at the hotel every day. Hence, replacing a plastic key card and having a mobile hospitality solution enabling guests to get a digital key on their own phone is a must.
As AeroGuest builds trust through our state-of-the-art mobile web check-in, we can deliver a one to one conversion from mobile web check-in to the download of a digital key. AeroGuest app and Assa Abloy digital key technology is completely secure as keys cannot be duplicated, unlike mechanical keys or some low-security RFID technologies. Guests select and open their room door, and automatically, the app sends confirmation that the door has been opened back to the front desk, even for doors equipped with standalone electronic locks.
With a digital key solution your hotel can communicate that it’s safe to stay at the hotel. Simultaneously, the hotel saves a lot of money on plastic keycards. AeroGuest is integrated with the mobile access market leaders in hospitality.
Our SNAP product secures that all guests at BOOK1 are checked-in via their mobile phone. This way, there is no waiting to check-in or check-out.
We partner with and connect to existing companies to apply advanced mobile services to the hospitality and travel industry.
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We consider collaboration as a partnership. Integration with PMS's, locks, channel managers and payment gateways are done without any extra costs.
User-based Price Model
Our shared goal is to transform all hotel guests to mobile guests. We charge approx €1 per guest using AeroGuest.
Digitalizing your guests through AeroGuest will, apart from increased service, give you a lower cost on keycards and credit card fees, and increase revenue through Choose Room and Upgrade Room.
AeroGuest enables more direct booking and increased sign-up to your reward program. We only charge 5% on direct bookings.
Touch Free Check-in and out
With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.
AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharge will automatically be applied to the digital guest and you'll save 70% of the credit card fee.
The Touch Free Hotel Stay
The Digital Key is part of the Touch Free Hotel Stay. Touch Free Check-in eliminate guests concerns in regards to COVID-19. The possibility of a Touch Free Hotel Stay enables hotels to communicate that they’re Corona aware and that the hotel is ensuring a healthy environment. This in turn paves the way for a faster recovery to normal occupancy. We define Touch Free Check-In as a hotel stay where the guest only uses their own mobile phone during the entire stay.
A true Touch Free digital guest uses their own mobile phone to: check-in, pay for the hotel stay, open the hotel door, communicate and check-out.