Next level mobile hospitality

Digital payment execution through APEXX’s consolidation of global acquirers.

Through our partnership with the advanced payment gateway APEXX, we’re able to consolidate global acquirers and payment providers into a single integration point, optimizing the cost of mobile payments for hotels and service providers.

In this setup, everyone wins. We choose a single payment gateway APEXX but you choose and contract directly with your acquirer of choice, and often we’ll agree to just plug-in your existing acquirer.  You get your existing negotiated prices or even better our volume negotiated prices!

Together we define next level mobile hospitality.

Payment in AeroGuest app

Directly to your bank account

Since it’s your hotels choice of acquirer and the acquirer agreement is contracted directly with you the money also goes directly to your account. This is regardless of whether it’s your existing acquirer agreement or a volume negotiated acquirer agreement which we provide, the acquirer relationship will always be directly with you.

To begin with, we recommend that you keep handling physical payments and website payments as you always have, APEXX will be an added payment gateway not influencing your existing payments in any way.

Guest standing at reception

Lowest acquirer fee’s available… globally!

Through our 100% digitalization of guests we’re transforming all of your hotel check-in payments from old fashion over the counter terminal payments to touch free digital payments.

This is great for everyone, it’s much more convenient for your guests as they can now easily and quickly pay the hotel check-in outstanding from anywhere in the world, but also fantastic for your hotel as e-commerce payments are cheaper as well.

Phone with payment and chart

Sophisticated surcharging

Through APEXX we’re able to offer sophisticated surcharging on transactions whenever possible and allowed by the issuing country and credit card scheme. In practice this means that surcharging will be applied on most corporate credit cards and on non-EU consumer credit cards.

These are typically the most expensive transaction fees, however through surcharging you’ll save 70% when guests execute payments using these corporate and non-EU consumer credit cards.

In-app payment

Security and limited liability

Both APEXX and AeroGuest are certified PCI compliant, all transactions are encrypted and all credit cards stored are encrypted, tokenized and masked as well.

Plus, through APEXX we’ve built in fantastic support for enabling 3-D Secure on all payments. 3-D Secure is a great added security mechanism for your hotel as it shifts the liability from your hotel to the bank issuing the credit card.

This means that if the payment is later contested, it will be the bank that loses money and not your hotel. And your able to set the specific amount limit for when 3-D Secure is required on a payment.

Hotel bar at Herman K

Hotel Herman K

Hotel Herman K believe in creating a hotel stay with great care and attention. So much so, it's their mission. 

 

We partner with and connect to existing companies to apply advanced mobile services to the hospitality and travel industry. 

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  • All integrations are free of charge

    We consider collaboration as a partnership. Integration with PMS's, mobile access, channel managers and payment gateways are done without any costs.

  • €1 per check-in

    Our shared goal is to transform all hotel guests to mobile guests. We charge €1 per guest using AeroGuest. Which enable the hotel with a range of new revenues.

  • Optional Feature: Choose Room

    Digitalizing your guests through AeroGuest will, apart from increased service, give you a lower cost on keycards and credit card fees, and increase revenue through the unique Choose Room feature. We charge 20% of the Choose Room price set by the hotel.

  • Optional Feature: Re-Book and Direct Booking

    AeroGuest enables more direct booking and increased sign-up to your loyalty program. We charge 5-10% on direct bookings depending on Loyalty Program and Channel Manager.

  • Touch Free Check-in and out

    With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.

  • Optional Feature: Advanced Surcharging

    AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharge will automatically be applied to the digital guest and you'll save 70% of the credit card fee.

Nikolaj Kronborg - Partner & CCO
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Nikolai Kronborg