Advanced Mobile Hospitality
AeroGuest is the most advanced piece of traveltech within mobile hospitality. As a global player we are fully integrated with Mews as Mews is a flexible, feature-rich, cloud-based property management system with an extensive and growing global reach across independent hotels worldwide.
Our Mews Integration
Our validated Mews integration is a full 2-way integration which synchronizes reservation data and reservation states between AeroGuest and Mews. This enables AeroGuest to know any changes in the PMS triggered by the outside world or any changes triggered by the front desk. Hence securing a complete automated and seamless guest journey.
With this 2-way integration in place your hotel can enable their guests' self-service through AeroGuest. The AeroGuest Kiosk interface communicates the guest’s actions from the AeroGuest backend to the hotels Mews cloud hosted PMS installation.
Check-in Made Easy
Onboarding of your guests and discovery of their booking occurs through our automated or manual digitalization tools and results in an extremely simple and user-friendly process, in most cases your guests are not even required to know the reference number of their booking. Once the booking is discovered our versatile and flexible web check-in will handle your hotels requirements to guest information, digital scan of passport, signing of registration card and payment. And all guest profile and payment information will be synchronized to your hotels Mews installation.
Our Mews integration is implemented through the Mews Connector API supporting both API access to the PMS and real-time push of booking data to AeroGuest.
The Guest Management System (GMS)
AeroGuest Flow is your Guest Management System (GMS). AeroGuest Flow consists of all the data from your PMS and all the data from your guest fueled with an advanced and user friendly front-end. This combination provides your hotel with the best Guest Management System in the world. You can track all guest journeys and see their communication threads. AeroGuest is designed to mobile enable the front desk, giving receptionists the freedom to move around and better serve guests.
Mews Enables SNAP Check-in
A revolution in hotel check-in is just around the corner. AeroGuest SNAP Check-in gives receptionists an efficient tool to digitalize every single arrival.
1. The guest 'John' draws a number '28'
2. The receptionist confirms and matches
3. The booking instantly appears on the guests phone
Easy as 1, 2, 3 and the receptionist is done. Plus, guests get a fantastic user experience: Choose their own room, upgrade their stay, easily scan passport, sign terms of stay, scan their credit card and pay the outstanding. Even share the stay with their travel companions.
Superior Mobile Payment
The integration allows us to secure payments through APEXX who consolidate global payment providers into a single integration point. AeroGuest also saves you money on credit card fees.
AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharging will automatically be applied the digital guest and you'll save 70% of the credit card fee.
Enables Choose your own room and Upgrade Room
Guest can check-in and choose their room or Upgrade their room while relaxing in the lobby instead of standing in line. They might even enjoy a drink before going to their preferred room equipped with a digital key.
Our SNAP product secures that all guests at BOOK1 are checked-in via their mobile phone. This way, there is no waiting to check-in or check-out.
We partner with and connect to existing companies to apply advanced mobile services to the hospitality and travel industry.
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We consider collaboration as a partnership. Integration with PMS's, locks, channel managers and payment gateways are done without any extra costs.
User-based Price Model
Our shared goal is to transform all hotel guests to mobile guests. We charge approx €1 per guest using AeroGuest.
Digitalizing your guests through AeroGuest will, apart from increased service, give you a lower cost on keycards and credit card fees, and increase revenue through Choose Room and Upgrade Room.
AeroGuest enables more direct booking and increased sign-up to your reward program. We only charge 5% on direct bookings.
Touch Free Check-in and out
With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.
AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharge will automatically be applied to the digital guest and you'll save 70% of the credit card fee.