Great guest experience is excellent hotel business

Our mobile hospitality technology gives your guests a better and smoother experience across all touchpoints - and lets you connect with them before, during and after their stay.

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We integrate with your existing PMS

AeroGuest is the most advanced piece of traveltech within mobile hospitality. To ensure an excellent guest experience, we work with the best property management systems (PMS), channel managers, mobile access providers and payment solutions.

All of our validated PMS integrations are full 2-way integrations that synchronize reservation data and reservation states between AeroGuest and the PMS.

AeroGuest is the mobile travel platform of the world. With our thoroughly developed conversion engine, we are capable of targeting 100% of hotel check-ins.

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AeroGuest Flow

Your Guest Management System (GMS)

We strive to be a strategic partner to hotels. Our aim is to grow the hotel business through innovation and mobile conversion. Using our complex technology, we help hotels navigate the digital world of hospitality.

With AeroGuest Flow you can monitor all your guests checking in with AeroGuest - your new mobile service. With your advanced Guest Management System, front desk and lobby personnel are able to move around freely as AeroGuest Flow features responsive design. You can monitor the guest journey and all the new revenue streams from Choose Room and UpGrade Room to F&B purchase.

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Before stay

Couple of days before the guests arrive, they will receive an email invitation to start the online check-in.

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Before stay

If the guests don't react to the email, SMS will be send in order to complete the check-in process.

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Before stay

No App needed. The guests can check-in through the web browser from the comfort of their home.

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Before stay

Just like when you choose a seat on a flight, guests should be able to check-in and select their preferred room in advance. Either from the list or interactive floor map.

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Before stay

Offer Extras to your hotel guests before they arrive, so they can customize their stay and make the best out of it.

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Before stay

Let your guests fill out their personal information in advance so you can both skip the paperwork on arrival.

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Before stay

We secure payments through APEXX who consolidate global payment providers into a single integration point. AeroGuest also saves you money on credit card fees.

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Before stay

That was easy, wasn’t it? The guest now completed the check-in process.

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Before stay

The guest is now checked in, but...it's time to download the app to have a full experience of a touch-free hotel stay.

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During stay

With AeroGuest App, your guests are ready to go straight to their room and unlock the door with their mobile. The key can easily be shared with roommates.

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During stay

To provide comfort and ease-of-use to your hotel guests, we offer a Room Service feature, that allow guests to browse your menu and send orders directly to your kitchen.

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During stay

Assist your guests with any questions or requests 24/7 with our advanced chat. You can view and handle all messages via AeroGuest Flow - our Guest Management Platform.

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During stay

The modern traveler is curious and adventurous. Offer your guests the best experience and local cuisines with AeroGuest and claim your position as a destination.

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After stay

On the day of departure, your guests can quickly check-out through the app.

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After stay

Guests can add items consumed from the Minibar during their stay and proceed to payment.

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After stay

The fee for Choose Room feature and consumed items from the Minibar are now handled and paid by the guests.

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After stay

The guest now handled all the formalities and is checked out.

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After stay

On check-out completion, the guests receive an invitation to join the hotel’s reward program, increasing direct bookings.

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After stay

The guests booking card is automatically moved to Archived Trips where they can easily access the Book Again feature.

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Re-Book & Direct booking

With AeroGuest, your guests can book a stay in just three clicks. All prices are controlled by you, as AeroGuest integrates directly with your channel manager.

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Re-Book & Direct booking

The guests can also book a stay through the App or aeroguest.com with the lowest admin fee on the market.

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Re-Book & Direct booking

Your hotel will be listed at Free Google Booking Links with your prices through your channel manager. And you only pay 2.5% in the booking fee.

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AeroGuest Flow

You and your colleagues get access to our Guest Management Platform - AeroGuest Flow where you will have all your guests in the palm of your hand.

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AeroGuest Flow

In Bookings, you can see how far are all the arrivals in the check-in process and whether the email and SMS invitation was sent and delivered.

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AeroGuest Flow

By clicking on the guest's name, you will access all information about the guest including a PDF with signed terms and conditions.

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Integration and Onboarding

On average it takes 4-6 weeks from signature of contract with AeroGuest and until the first pre-arrival checked-in guest arrives at the hotel. We secure the PMS-, Mobile Access- and Payment Integrations, as well as staff traning and local adaptions.

We dedicate a Customer Success Team to your hotel or hotel group to secure the optimal guest experience at your property.

Our Guest Management Platform

The hospitality industry consists of small family-driven hotels, hotel groups, and large hotel enterprises with diverse technology demands. With our Guest Management Platform, we're able to adapt to this fact by offering three services that will fit your demand

Hotel AX

Hotel AX is a compass that helps you navigate Helsinki's art offering while being an art experience already in itself.

We connect to your existing tech-stack in order to provide next level mobile hospitality to your hotel guests.

Want to increase your hotel service and revenue?

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