Great guest experience is excellent hotel business
Our mobile hospitality technology gives your guests a better and smoother experience across all touchpoints - and lets you connect with them before, during and after their stay.
One Stop Shop
Everything guests need before, during and after a hotel stay:
- Mobile check-in & out
- Pre-Arrival Extra's
- Choose Room
- Passport scanning
- Signing terms of stay
- Payment
- Digital Key
- Room Service
- Mini Bar payment & Check-out
- Loyalty Program & Wallet
- Direct Booking
AeroGuest digitalizes the guest experience and automates hotel operations in pursuit of an enhanced service level
Before stay
- Web Check-in
- Sign terms of stay
- Choose Room
- Pre-Arrival Extra's
- Payment
During stay
- Digital Key
- Share Mobile Key
- Chat Communication
- Room Service
- Content Experiences
After stay
- Mini Bar Payment
- Check-out
- Join Hotel Loyalty Program
- Rebook Stay
- Direct Booking
We integrate with your existing PMS
AeroGuest is the most advanced piece of traveltech within mobile hospitality. To ensure an excellent guest experience, we work with the best property management systems (PMS), channel managers, mobile access providers and payment solutions.
All of our validated PMS integrations are full 2-way integrations that synchronize reservation data and reservation states between AeroGuest and the PMS.
AeroGuest is the mobile travel platform of the world. With our thoroughly developed conversion engine, we are capable of targeting 100% of hotel check-ins.
AeroGuest Flow
Your Guest Management System (GMS)
We strive to be a strategic partner to hotels. Our aim is to grow the hotel business through innovation and mobile conversion. Using our complex technology, we help hotels navigate the digital world of hospitality.
With AeroGuest Flow you can monitor all your guests checking in with AeroGuest - your new mobile service. With your advanced Guest Management System, front desk and lobby personnel are able to move around freely as AeroGuest Flow features responsive design. You can monitor the guest journey and all the new revenue streams from Choose Room and UpGrade Room to F&B purchase.
Integration and Onboarding
On average it takes 4-6 weeks from signature of contract with AeroGuest and until the first pre-arrival checked-in guest arrives at the hotel. We secure the PMS-, Mobile Access- and Payment Integrations, as well as staff traning and local adaptions.
We dedicate a Customer Success Team to your hotel or hotel group to secure the optimal guest experience at your property.
Our Guest Management Platform
The hospitality industry consists of small family-driven hotels, hotel groups, and large hotel enterprises with diverse technology demands. With our Guest Management Platform, we're able to adapt to this fact by offering services that will fit your demand
Placemark Music Row
Placemakr Music Row, nestled in the heart of Nashville, is smack-dab in the middle of a lively nightlife hub. Must-visit restaurants, can’t-miss music venues, gotta-see sights, and a whole lot more are all just steps from the front door.
We connect to your existing tech-stack in order to provide next level mobile hospitality to your hotel guests.
Want to increase your hotel service and revenue?