We’ve built the most advanced SaaS platform and guest facing traveltech solutions in the industry in order to realize our vision of bringing 100% digitalization and advanced mobile hospitality to hotels. And we’re able to deliver this value to hotels of any size immediately and with no development effort required by the hotel.
But we understand that large hotel groups have the muscle and ambitions to build their own guest-facing solutions and we acknowledge the immense responsibility on their shoulders and their devotion to ensuring their companies brand value. We want to help you easily and quickly build, integrate and convert your guests to your own guest-facing solutions so that you’re fully capable of accelerating your efforts and delivering on your goals!
- We call it AeroGuest Connect
Plug into 100% Conversion
Creating the perfect guest journey funnel that converts every single guest with optimal user experience is a hard problem and is really difficult to solve! Over many years we’ve had an uncompromising focus and have perfected this conversion funnel through our efforts in what we call automated and manual digitalization.
In practice we realize the first approximately 20% conversion by connecting with guests before their stay by SMS and email. We catch every single piece of contact information possible and we convert garbled contact information through our advanced algorithms optimized by AI. We reach out to guests at precisely the right time and with optimal frequency.
GRAB Booking & SNAP Check-in
For the remaining guests we’ve built the tools GRAB Booking and our patent pending SNAP Check-in to convert the remaining approximately 80%. Both tools are activated through cutting edge NFC technology that will be completely white-labeled and designed for your company and hotels. Then through a fully configurable and white-labeled web check-in flow we deliver these digital guests fully checked in to the PMS and ready to unlock their door.
We will provide this optimal conversion engine and allow you to point all converted digital guest traffic directly towards your custom guest-facing solution.
Open API and it’s your Data
Our SaaS solution is open and we’ve built a public API targeted specifically at hotel groups aiming to plug into AeroGuest and deliver on their own guest-facing solutions. With our modern developer friendly REST API your hotel group can focus on what’s important, delivering a fantastic guest experience in your own fully branded way.
We also manage and structure your booking, guest profile and loyalty data and make any interactions fully available to your development organization. Our philosophy has always been that it’s your hotels data which you at any time can export from the AeroGuest platform and deliver into your own hosting environment. We’re also fully GDPR compliant and will enter into a data processing agreement with your hotels and organization.
Connected to AeroGuest Flow
We’ve built a very flexible and advanced backend which will support your reception staff on a daily basis and allow you to customize and tailor many aspects of how 100% digitalization, advanced mobile hospitality, and integrations to PMS, locks and payments function operationally at your hotels and how they are integrated with your custom guest-facing solutions.
Behind the scenes your hotel staff will have access to AeroGuest Flow our modern multi-property web-based GMS (Guest Management System) allowing you to easily handle the flow of guests at your hotels. This will free your development organization from managing the ongoing development effort required to build and keep up-to-date necessary functionality and user interfaces for reception and back-office staff.
SDKs for all Integrations
For your guest-facing applications we’ve abstracted all vendors and will handle the difficult aspects like assigning rooms and checking guests into various PMS’s, generating digital keys through complex lock software integrations and best price, secure, PCI compliant and advanced digital payments. Also, direct booking integrations to channel managers and even a digital maps integration comes out of box with AeroGuest!
We deliver these complex integrations as plug-n-play SDK’s and libraries which you can quickly integrate into your custom guest-facing solutions.
AeroGuest Login and AppSwitch
Through AeroGuest Login we offer compatibility with our existing guest-facing applications and with the thousands of AeroGuest users already registered in the AeroGuest platform. With AeroGuest Login it’s possible to implement login to your guest-facing applications for existing users of AeroGuest and quickly link their profile information.
Through AeroGuest AppSwitch a more involved integration can be made for example utilizing the AeroGuest app for check-in but connecting this to your hotels loyalty app for booking and loyalty.
Hotel Diplomat is a luxury hotel, located on Strandvägen in the city centre of Stockholm. Perfectly positioned to explore the green scenery of Djurgården, Karlaplan and the vibrant Stureplan.
We partner with and connect to existing companies to apply advanced mobile services to the hospitality and travel industry.
Want to know more?
We consider collaboration as a partnership. Integration with PMS's, locks, channel managers and payment gateways are done without any extra costs.
User-based Price Model
Our shared goal is to transform all hotel guests to mobile guests. We charge approx €1 per guest using AeroGuest.
Digitalizing your guests through AeroGuest will, apart from increased service, give you a lower cost on keycards and credit card fees, and increase revenue through Choose Room and Upgrade Room.
AeroGuest enables more direct booking and increased sign-up to your reward program. We only charge 5% on direct bookings.
Touch Free Check-in and out
With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.
AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharging will automatically be applied the digital guest and you'll save 70% of the credit card fee.