Get a feel of the digital guest journey with AeroGuest
Experience the latest web check-in guest journey below. Our mobile hospitality technology gives your guests a better and smoother experience across all touchpoints - and lets you connect with them before, during and after their stay.
Just like when you choose a seat on a flight, you should be able to check-in and select your preferred room in advance.
Guest can easily sign your agreements to stay using just their mobile phone. You immediately become GDPR compliant and save yourself the hassle of paper wastage.
Guest can check-in and choose their room while relaxing in the lobby instead of standing in line. They might even enjoy a drink before going to their preferred room equipped with a digital key.
We secure payments through APEXX who consolidate global payment providers into a single integration point. AeroGuest also saves you money on credit card fees.
AeroGuest Flow is your Guest Management System (GMS). You can track all guest journeys and see their communication threads. AeroGuest is designed to mobile enable the front desk, giving receptionists the freedom to move around and better serve guests.
Shown here in responsive mobile version, mainly used on desktop.
With the AeroGuest App, your guests are ready to go straight to their room and unlock the door with their mobile. The key can easily be shared with roommates.
Guests can receive auto chats, and your staff can view and handle all messages via AeroGuest Flow.
The modern traveller is curious and adventurous. Offer your guests the best experience and local cuisines with AeroGuest and claim your position as a destination.
On the day of departure, your guests can quickly check-out through the app. The app can also handle any outstanding payments.
On check-out completion, the guests receive an invitation to join the hotel's reward program, increasing direct bookings.
The guests' booking card is automatically moved to Archived Trips where they can easily access the Book Again feature.
With AeroGuest, your guests can book a stay in just three clicks. All prices are controlled by you, as AeroGuest integrates directly with your channel manager.
It takes 4-6 weeks from signature of contract with AeroGuest and until the first pre-arrival checked-in guest arrives at the hotel. We secure the PMS-, Mobile Access- and Payment Integrations, as well as staff traning and local adaptions.
We dedicate a Customer Success Team to your hotel or hotel group to secure the optimal guest experience at your property.
Hotel Diplomat is a luxury hotel, located on Strandvägen in the city centre of Stockholm. Perfectly positioned to explore the green scenery of Djurgården, Karlaplan and the vibrant Stureplan.
We connect to your existing tech-stack in order to provide next level mobile hospitality to your hotel guests.
Want to increase your hotel service and revenue?