Get a feel of the digital guest journey with AeroGuest
Experience the latest web check-in guest journey below. Our mobile hospitality technology gives your guests a better and smoother experience across all touchpoints - and lets you connect with them before, during and after their stay.
We integrate with your existing PMS
AeroGuest is the most advanced piece of traveltech within mobile hospitality. To ensure an excellent guest experience, we work with the best property management systems (PMS), channel managers, mobile access providers and payment solutions.
All of our validated PMS integrations are full 2-way integrations that synchronize reservation data and reservation states between AeroGuest and the PMS.
AeroGuest is the mobile travel platform of the world. With our thoroughly developed conversion engine, we are capable of targeting 100% of hotel check-ins.
Couple of days before the guests arrive, they will receive an email invitation to start the online check-in.
If the guests don't react to the email, SMS will be send in order to complete the check-in process.
No App needed. The guests can check-in through the web browser from the comfort of their home.
Just like when you choose a seat on a flight, guests should be able to check-in and select their preferred room in advance. Either from the list or interactive floor map.
Offer Extras to your hotel guests before they arrive, so they can customize their stay and make the best out of it.
Let your guests fill out their personal information in advance so you can both skip the paperwork on arrival.
We secure payments through APEXX who consolidate global payment providers into a single integration point. AeroGuest also saves you money on credit card fees.
That was easy, wasn’t it? The guest now completed the check-in process.
The guest is now checked in, but...it's time to download the app to have a full experience of a touch-free hotel stay.
With AeroGuest App, your guests are ready to go straight to their room and unlock the door with their mobile. The key can easily be shared with roommates.
To provide comfort and ease-of-use to your hotel guests, we offer a Room Service feature, that allow guests to browse your menu and send orders directly to your kitchen.
Assist your guests with any questions or requests 24/7 with our advanced chat. You can view and handle all messages via AeroGuest Flow - our Guest Management Platform.
The modern traveler is curious and adventurous. Offer your guests the best experience and local cuisines with AeroGuest and claim your position as a destination.
On the day of departure, your guests can quickly check-out through the app.
Guests can add items consumed from the Minibar during their stay and proceed to payment.
The fee for Choose Room feature and consumed items from the Minibar are now handled and paid by the guests.
The guest now handled all the formalities and is checked out.
On check-out completion, the guests receive an invitation to join the hotel’s reward program, increasing direct bookings.
The guests booking card is automatically moved to Archived Trips where they can easily access the Book Again feature.
Re-Book & Direct booking
With AeroGuest, your guests can book a stay in just three clicks. All prices are controlled by you, as AeroGuest integrates directly with your channel manager.
Re-Book & Direct booking
The guests can also book a stay through the App or aeroguest.com with the lowest admin fee on the market.
Re-Book & Direct booking
Your hotel will be listed at Free Google Booking Links with your prices through your channel manager. And you only pay 2.5% in the booking fee.
You and your colleagues get access to our Guest Management Platform - AeroGuest Flow where you will have all your guests in the palm of your hand.
In Bookings, you can see how far are all the arrivals in the check-in process and whether the email and SMS invitation was sent and delivered.
By clicking on the guest's name, you will access all information about the guest including a PDF with signed terms and conditions.
Your Guest Management System (GMS)
We strive to be a strategic partner to hotels. Our aim is to grow the hotel business through innovation and mobile conversion. Using our complex technology, we help hotels navigate the digital world of hospitality.
With AeroGuest Flow you can monitor all your guests checking in with AeroGuest - your new mobile service. With your advanced Guest Management System, front desk and lobby personnel are able to move around freely as AeroGuest Flow features responsive design. You can monitor the guest journey and all the new revenue streams from Choose Room and UpGrade Room to F&B purchase.
It takes 4-6 weeks from signature of contract with AeroGuest and until the first pre-arrival checked-in guest arrives at the hotel. We secure the integrations to your PMS, Mobile Access Locks, Channel Manager and Payment Gateway, as well as staff traning and local adaptions.
We dedicate a Customer Success Team to your hotel or hotel group to secure the optimal guest experience at your property.
Enable your hotels to be directly bookable on aeroguest.com and in the AeroGuest app, with your own ARI data (prices and availability) as specified in your channel manager.
In addition AeroGuest provides a Google landingpage optimized for highest possible free booking link ranking.
AeroGuest Direct is plug'n'play, all we need is to set it up through your Channel Manager, and your visible in the entire AeroGuest Eco-system.
Fee: Only 3.5% in admin fee per booking.
Put the entire check-in process in the hands of your guests. It’s about ti:me.
With AeroGuest Flow your hotels have secured the guest demand for mobile hospitality and a wide range of new services and revenue streams.Features such as Choose Room, Upselling during check-in, Passport scan, Payment, Digital Key, In-Room Purchase and Mini bar will be some of the services your guests can benefit from. All we need is a two-way integration to your PMS.
Fee: €1-2 per check-in plus a range of upselling services
Allow your organisation to rapidly build and deliver your own advanced mobile hospitality solutions by connecting to the vast capabilities of the AeroGuest platform through API and SDK Integrations.
Your development organization will be connected directly with the developers and customer success manager from AeroGuest through our shared Slack Connect workspace. The collaboration includes strategic workshops with the CTO and CCO of AeroGuest to secure a straight path to success.
Fee: Licens = €100 pr. month pr. property plus 1€ per 1.000 API Calls
Royal Lancaster London
Royal Lancaster London is Hyde Park’s commanding mid-century architectural icon born and built in the swinging 60s.
We connect to your existing tech-stack in order to provide next level mobile hospitality to your hotel guests.
Want to increase your hotel service and revenue?