The Touch Free Hotel Stay

By introducing Touch Free Check-in, we eliminate guest's concerns in regards to COVID-19. We define Touch Free Check-In as a hotel stay where the guest only uses their own mobile phone during the entire stay.

A true Touch Free digital guest uses their own mobile phone to: check-in, payment, digital key, communicate and check-out.

SNAP Check-In

A revolution in hotel check-in is just around the corner. AeroGuest's SNAP Check-in gives receptionists an efficient tool to digitalize every single arrival from a safe distance.

1. The guest 'John' draws a number '28' 

2. The receptionist confirms and matches the booking with the number '28'

3. The booking instantly appears on the guests’ phone 

Easy as 1, 2, 3 and the receptionist is done. Plus, guests get a fantastic user experience: Choose their own room, upgrade their stay, easily scan passport, sign terms of stay, scan their credit card and pay the outstanding. They can even share the stay with their travel companions.

GRAB Booking - The Modern Kiosk Machine

In addition to AeroGuest SNAP Check-in, a hotel can add AeroGuest GRAB Booking to the check-in inventory. With AeroGuest GRAB Booking guests don’t have to interact with a receptionist, but simply find the booking by themselves and check-in - a modern self service station but without the bulky kiosk machine.

Like with AeroGuest SNAP Check-in, guests still get a fantastic user experience and the chance to choose their own room, upgrade their stay, easily scan passport, sign terms of stay, scan their credit card and pay the outstanding. They can even share the stay with their travel companions.

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Learn how Aeroguests Mobile Hospitality solution can generate more value for the guests - and thereby more revenue for your hotel

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The Digital Key

An important part of Touch Free check-in is the possibility to access the hotel room digitally through Mobile Access. A plastic keycard can be considered unsanitary to hand out to every guest staying at the hotel every day. Hence, replacing a plastic key card and having a mobile hospitality solution enabling guests to get a digital key on their own phone is a must.

With a digital key solution your hotel can communicate that it’s safe to stay at the hotel. Simultaneously, the hotel saves a lot of money on plastic keycards. AeroGuest is integrated with the lock vendor market leaders in hospitality, such as Assa Abloy, Salto and DormaKaba. 

Hotel Diplomat

Hotel Diplomat is a luxury hotel, located on Strandvägen in the city centre of Stockholm. Perfectly positioned to explore the green scenery of Djurgården, Karlaplan and the vibrant Stureplan.


We partner with and connect to existing companies to apply advanced mobile services to the hospitality and travel industry.

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  • Free Integrations

    We consider collaboration as a partnership. Integration with PMS's, locks, channel managers and payment gateways are done without any extra costs.

  • User-based Price Model

    Our shared goal is to transform all hotel guests to mobile guests. We charge approx €1 per guest using AeroGuest.

  • New Revenues

    Digitalizing your guests through AeroGuest will, apart from increased service, give you a lower cost on keycards and credit card fees, and increase revenue through Choose Room and Upgrade Room.

  • Direct Booking

    AeroGuest enables more direct booking and increased sign-up to your reward program. We only charge 5% on direct bookings.

  • Touch Free Check-in and out

    With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.

  • Advanced Surcharging

    AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharge will automatically be applied to the digital guest and you'll save 70% of the credit card fee.

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Nikolai Kronborg